Patient Correspondence
Patient Correspondence is a suite of services QSI provides its clients,
which allows you to outsource all your Patient Correspondence needs by using
the QUIC Network. This may include processing all your patient statements,
recall cards, appointment reminders, collection letters, and much more.
Utilize the patient correspondence features to meet your needs by selecting
some or all of the many services QSI offers.
Why should you use the QUIC Network for Patient Correspondence?
Saves you time and effort
- Spend more time on patient care and less time doing administrative duties
- Forget the hassle of printing statements, plus stuffing and stamping envelopes
- Enjoy the convenience of having all claims, cards and statements handled by one vendor
Saves you money
- Save on the costs of postage, paper and office resources
- Increase collections by using colorful, easy to understand statements with credit card payment options
- Fast and easy implementation with no start up or installation fees
Helps your practice grow and succeed
- Move towards becoming a paperless office
- Increase patient satisfaction with patient surveys, birthday cards, referral letters, or others
- Increase growth of practice through marketing letters
- Free up office staff for more important tasks
Puts your mind at ease
- Relax knowing QSI assumes the responsibility of the process and ensures success
- Maintain full control regarding when materials are distributed, and receive notification when the job is completed
- Allow us to do the work for you, and you will be able to spend your time, energy and resources in other, more effective ways
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How does it work?
Statements, cards, or letters are generated on your QSI system directly into a storage file for pick up by QSI that night. QSI will connect to your system every night, scan for any files that are ready to be processed, and retrieve those files. The next day a report will be on your system detailing the number of statements, cards and letters retrieved, with the total dollar amount for the statements. Additionally, two days after the statements, cards or letters are processed, a final confirmation report will be sent detailing the total number mailed. For more detailed information see chart below.
The following list explains the various steps involved in the process:
| Day 0(before 7 p.m. PST) |
Statements, Cards or Letters ready for pickup in storage file |
| Business Day 1(before 9 a.m. PST) |
Statements retrieved and processed by QSI; printed, sorted, and sent to US Mail |
| Business Day 2 |
Statements are received and sorted by US Mail Service and are flown to their
destinations |
| Business Day 3 |
Statements arrive at their destinations and are received by local post
offices for delivery the same day or next day |
How do you get started?
Simply fill out the appropriate purchase order and fax or mail it back to the QUIC Network. After your enrollment form is received, a QUIC Network representative will contact you to discuss the necessary steps involved in the setup.
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