Crystal Run Healthcare, LLP is a dynamic, growing multi-specialty group practice focusing on the health care needs of adults living in the mid-Hudson Valley area of New York. The group consists of twenty physicians and five nurse practitioners providing both primary care (Internal Medicine and Family Practice) and sub-specialty (Cardiology, Gastroenterology, Pulmonary/Critical Care, Medical Oncology, and Hematology) services. The group is opening its fourth practice site next month, a state of the art facility in Goshen, New York, featuring urgent care services supported by cutting edge digital imaging and on-site laboratory services. Crystal Run attributes its dramatic growth — approximately 50% per year over the last two years — to its commitment to medical excellence and its emphasis on unsurpassed customer service. Continued expansion in size, scope of services, and geography is planned.
NextGen EMR is an innovative electronic medical records system designed to improve quality of care, reduce risk, cut costs and increase revenue. NextGen creates and maintains complete medical records, streamlines workflow, controls utilization and manages critical data related to outcomes of patient care. It automatically creates documents and letters, generates prescriptions, stores clinical images, provides patient education and exchanges data with hospitals, labs and practice management systems.
NextGen EPM is one of the most feature-rich applications available for practice management. The ability to access the Master Patient Index (MPI) and rapidly schedule appointments throughout the application, as well as the ability to scan images of patient insurance and identification cards to be stored in the patient files, all serve to save users' time. The billing and collections module readily handles managed care, capitation and fee-for-service reimbursements, while editing claims prior to submission to create “clean” submissions and to shorten accounts receivable days. The smooth workflow across the various modules creates improved operational efficiencies for both the practice and central management offices.
NextGen Web is a suite of Internet-based applications for health care groups and networks. NextGen Web allows medical practices to achieve a higher level of communication with their patients by using the Internet. NextGen Web includes the following features for patients: access to key parts of their medical record, including certain test results; access to health-education materials; direct input of demographic and insurance information, as well as medical and social history; patient-satisfaction surveys; appointment requests, confirmations and cancellations; and links to other related/informative sites.
Hal Teitelbaum, MD, MBA, managing partner of Crystal Run Healthcare, LLP, and a recent graduate of Columbia Business School, commented, “MicroMed’s NextGen EMR software is not simply a substitute for transcription or the handwritten note — the electronic medical record is an ‘enabler’ of better, more efficient care. By providing access to records and laboratory results, and through an effective prescription and formulary management system, NextGen will permit us to spend more productive time with patients. The health maintenance function alerts physicians to perform screening and preventative services according to desired practice and/or national protocols, without the need to scour the chart for the date of the last such service. This eliminates the possibility that important services could be overlooked. Virtually every data element can be searched and analyzed, providing the backbone of effective outcomes analysis and quality assurance programs, which are essential for practices hoping to survive and prosper.
“Similarly, thriving in medical practice today means more than having ‘good’ doctors — it requires excellence in all aspects of medical practice. The practice that lacks superb management infrastructure is at risk for failure, no matter how outstanding its providers. After an exhaustive review of available practice and enterprise management systems, we chose NextGen EPM because of its wealth of features, remarkable flexibility, and ease of use. Our staff was actively involved in the system selection process and was ecstatic, for example, over the capabilities of the scheduling module. Only those who have responsibility for creating and coordinating the schedules of multiple providers sharing limited and interconnected resources can truly understand the complexity of the task and the ease with which NextGen handles it.
“NextGen Web is exactly the kind of product needed to achieve the level of customer service expected and required in our increasingly ‘wired’ world. We are excited about the opportunity that the system provides to bring cutting-edge technology to bear to improve communication and service and to provide new levels of patient empowerment. The fact that all the NextGen elements can be obtained from the same integrated source, MicroMed, a company with an outstanding reputation for service, made our decision to install NextGen software that much easier.”
Patrick Cline, president of MicroMed added, “Crystal Run is the type of forward-thinking medical practice that will make the best use of NextGen. They have embraced technologies that will assist them in providing the highest quality, most efficient care possible, and we’re looking forward to making this exceptional practice a showplace.”
Quality Systems is one of the leading developers and providers of computer-based practice management and electronic medical records systems for medical and dental group practices, with a customer base of approximately 500 clients in 45 states, Canada and Saudi Arabia.
This news release contains forward-looking statements, including those related to revenue and net income, that involve a number of risks and uncertainties. Among the important factors that could cause actual results to differ materially from those indicated by such forward-looking statements are volume and timing of systems sales and installations; length of sales cycles and installation process; the possibility that the products will not achieve market acceptance; seasonal patterns of sales and customer buying behavior; the development by competitors of new or superior technologies; delays in product development; undetected errors or bugs in software; product liability; changing economic, political or regulatory influences in the health-care industry; changes in product-pricing policies; competitive pressures; possible regulation of the company's software by the U.S. Food and Drug Administration; general economic conditions; and the risk factors detailed from time to time in Quality Systems’ periodic reports and registration statements filed with the Securities and Exchange Commission.
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